How to modify my financial details & contact information
If you need to update your phone number, email, address, or bank account details, you can do it directly from your Lodg Account Profile.
1. Update Contact Information
Follow the steps below to make changes anytime:
Step 1: Log in to your Lodg account
Step 2: Go to “Account Profile”
Step 3: Edit your contact details
Here you can update:
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First & last name
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Phone number
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Email address
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Occupation
Click Save Changes when done.
2. Update Financial Details
Step 1: Open the "Financial Details" section
Scroll to the section that displays your bank information.
Step 2: Update your bank account information
Enter your new bank details so Lodg knows where to send your after-tax income.
Step 3: Update optional deductions (if needed)
You can also update:
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Student loan deductions
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KiwiSaver contributions
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GST registration details
FAQs:
Will my payouts go to the new bank account right away?
Yes — once saved, your next payout will be sent to your updated account.
Can I change my email anytime?
Yes, but make sure it's an active email since we send important updates there.
Do I need to re-verify my identity after updating details?
No — only ID-related changes require verification.
Troubleshooting:
Why details won’t save
Check that all required fields are filled out and formatted correctly.
The system keeps showing an error
Try refreshing your browser or using another device. If the problem continues, contact support for help.